New Feature Created an External User feature. See support topic for further information.

Defects Addressed: Fixed two misspelling on forms and messages.

Fixes: We missed a couple of reports that needed adjusting under the new platform. We believe we got them all but users should report and...

General: The underlying development environment has been upgraded. This update by design does not include any new or improved functions...

Fixes: If the investigator’s permissions for candidates not assigned was set to Read-Only, the investigator was unable to enter a new...

Fixes: Various items associated to a case could be accessed in read-write mode even when an investigator’s access was read-only.

Changes: On the Drivers License form, increased the field length for the “Name” field from 20 to 50 characters. On the drug use tab,...

Changes: The question “Have you ever applied to any other law enforcement agency (city, state or federal)?” was changed to “Have you ever...

New Features: None. Fixes: When printing letters for most references, the full address did not place a comma after the city. The problem...

New Features: Added two questions to the questionnaire sent to agencies to which the candidate has applied: Question 11: How far did the...

New Features: Added ability to turn off all Narratives for customers who do not use them. Added ability to provide account-specific...

New Features: In the Employment investigative area, added a new Employment Job-Related question: Have you ever stolen anything from an...

New Features: Added ability to selectively disable all Employment Drug-Related questions (EDR#) globally. This is either on or off for...

New Features: Added ability to selectively provide Investigators in the “Investigator” role with expanded access to candidates and cases...

New Features: Added an investigative area for social media account review. Employer contacts can be converted to Secondary References...

New Features: We have added the ability to include or exclude investigative areas per each position. When you edit a position, you will...

New Features: You can now set the minimum number of references that each candidate must provide. Set the value by going under the menu...

Enhancements: Ability to delete candidate groups and to remove candidates from a group in bulk to all the group deletion. Language in...

Enhancements: For explanations of drug use, the candidate must now provide the latest estimated date, the substance referred to, and the...

Enhancements: On the Relatives tab, the statement “I have never been married” is changed to the question “Have you ever been married or...